FAQs

Q: WHICH CREDIT CARD PROCESSING COMPANY DO YOU USE?
A: Experience secure transactions with our trusted payment partners - Paypal Payments and Shopify Credit Card Payment Processing.

Q: WHAT IS YOUR RETURN POLICY?
A: We want you to shop with confidence! We accept returns within 90 days for select products, provided they remain in their original unopened, unused condition. Please note that shipping fees are non-refundable. Some items, like most electrical parts, are non-returnable. We kindly ask that you contact us in advance before returning any items to our store. We strongly recommend ensuring you order the correct products, as return shipping costs can add up, essentially meaning you'd be paying for shipping three times.

Q: WHAT IS THE SHIPPING COST TO MY ADDRESS?
A: Determine your precise shipping cost by using our handy shipping calculator after selecting the filter(s) you intend to purchase.

Q: CAN I VISIT YOUR STORE AND PURCHASE PRODUCTS FEATURED ON YOUR WEBSITE?
A: Absolutely! Your presence is welcomed. To ensure we have your desired products in stock and to confirm our store hours, please give us a call.

Q: AFTER PLACING AN ORDER, HOW SOON DO YOU SHIP?
A: Typically, we ship your order the next business day.

Q: DO YOU NORMALLY HAVE STOCK OF ALL PRODUCTS?
A: We generally keep all the products featured on our website in stock unless they are categorized as non-regular stock items. You can easily verify stock availability when you proceed to checkout.

Q: IS THERE A DISCOUNT FOR PICK-UP ORDERS?
A: While we don't offer discounts for pick-up orders, the advantage is that you won't incur shipping costs.

Q: ARE THE PRODUCTS YOU OFFER GENUINE BRAND NAME PARTS?
A: Yes, our product lineup consists of genuine replacement parts, unless otherwise specified. Additionally, we also offer more budget-friendly aftermarket and generic alternatives for most items.